Cancellations
All sales are final once an order is placed. We do not accept order cancellations.
Damaged or Defective Items
We take great care in packaging your artwork, but if your item arrives damaged during transit, we are happy to make it right.
If your order arrives damaged, please contact us within 7 days of delivery with clear photos of the damage and the original packaging.
To be eligible for a resolution, the damaged artwork must be returned to us. Once we receive the returned item, you may choose one of the following options:
Replacement: A replacement item of equal value.
Refund: A full refund for the original purchase price of the item.
Shipping Costs
The buyer is responsible for paying all return shipping costs. Shipping fees are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.